Personal Information
We collect personal information that you voluntarily provide through our website, including:
- Name
- Phone number
We also automatically collect browsing information, including:
- Cookies
- IP addresses
Privacy Policy of Neurona Marketing, Corp.
Neurona Marketing, Corp. (hereinafter referred to as 'Neurona Agency') is committed to protecting the privacy of your personal data. This Privacy Policy describes how we collect, use, share, and protect the information you provide when using our website https://neuronaagency.com/ and when interacting with our services.
1. Information We Collect
2. Use of Information
The information we collect is used for the following purposes:
Personal Information
- Responding to your inquiries and service requests.
- Improving and personalizing the user experience on our website.
- Sending communications related to our services, if you have opted to receive them.
Browsing Information
- Analyzing user behavior on our website.
- Improving website functionality.
- Conducting marketing and advertising campaigns.
3. Provision of Information to Third Parties
Neurona Agency does not share your personal information with third parties, except in the following cases:
- To comply with legal obligations.
- To protect the rights, property, and safety of Neurona Agency and its users.
- To use third-party services for data analysis and digital marketing, such as Hotjar, Google Analytics, Facebook Pixel, and Amazon Web Services. These third parties are required to handle the information securely and only for the specific purposes mentioned.
4. Data Security
We implement technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
We use technologies such as encryption and security systems to ensure the protection of your information.
5. User Rights
You have the following rights regarding your personal information:
- Rectification or Deletion: You can request the rectification or deletion of your personal information.
- Objection: You can opt out of the use of your information for specific purposes, such as marketing.
To exercise these rights, you can contact us viainfo@neuronaagency.com.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve the user experience.
- Conduct site analysis.
- Personalize content and advertising.
- Integrate third-party services.
You can configure your browser to accept or reject cookies. However, disabling cookies may affect the functionality of our site in your browser.
7. International Transfers
The information we collect may be transferred and stored outside of Puerto Rico on third-party servers, such as Amazon Web Services. We take steps to ensure that your information is protected in accordance with this privacy policy.
8. Updates to the Privacy Policy
Neurona Agency may update this privacy policy periodically. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Third-Party Services
We use third-party services to improve our website and the services we offer, such as:
- Analytics: Hotjar, Google Analytics, GA4.
- Advertising: Facebook Pixel.
- Infrastructure: Amazon S3, Amazon CloudFront.
- Content and Resource Management: Google Tag Manager, Unpkg.
These providers may access your information only to perform specific tasks on our behalf and are required not to disclose it or use it for other purposes.
10. Legal Basis for Data Processing
The legal basis for processing your personal data is based on:
- Your explicit consent for the use of cookies and marketing.
- The need to fulfill our contractual obligations by responding to your requests.
- Compliance with applicable laws.
11. Minimum Age for Use
Our website is not directed to minors under 18 years old. We do not intentionally collect personal information from minors. If you are under 18 years old, please do not provide any personal information on our website.